SHIPPING POLICY FOR MAXBINA
Effective Date: March 10, 2025
At MAXBINA, we are committed to providing you with an exceptional shopping experience, from browsing our high-quality products to receiving them at your doorstep. Our shipping policy ensures a smooth and reliable delivery service for all orders placed on our website. By making a purchase on MAXBINA, you agree to the terms and conditions set forth in this policy.
1. SHIPPING AREAS
We currently offer shipping to United States and select international destinations. Please check our website or contact customer service for more details about international shipping availability.
2. SHIPPING METHODS
We offer various shipping methods to cater to your needs. The available shipping options will be shown at checkout, and you can select the one that best suits your preferences.
- Standard Shipping: Delivery typically takes 5-7 business days.
- Expedited Shipping: Delivery typically takes 2-3 business days.
- Express Shipping: Guaranteed delivery within 1 business day for urgent orders.
Please note that the delivery time estimates begin once your order has been processed and dispatched. Processing times may vary depending on product availability, order volume, and shipping method selected.
3. SHIPPING COSTS
Shipping costs are calculated at checkout based on the delivery address, selected shipping method, and order weight. We aim to provide competitive shipping rates and offer the most efficient options for our customers.
Free Shipping: MAXBINA offers free standard shipping on orders over $50 within the United States. The minimum purchase amount to qualify for free shipping may vary based on promotions, so always check for current offers.
4. ORDER PROCESSING
All orders are typically processed and shipped within 1-2 business days. However, please note that processing times may vary depending on product availability, the volume of orders, and shipping method selected.
Once your order is processed, you will receive a shipping confirmation email with a tracking number. You can track your package via the provided tracking link.
5. INTERNATIONAL SHIPPING
For international orders, shipping costs and delivery times will be calculated at checkout based on your delivery address. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer. MAXBINA is not responsible for any customs charges, import taxes, or delays caused by the customs process in the destination country.
6. DELIVERY TIMES
Delivery times are estimated from the moment your order is processed, and are based on the selected shipping method. However, due to circumstances beyond our control (e.g., carrier delays, weather conditions, holidays), these times may vary.
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Express Shipping: 1 business day
Please allow extra time during peak seasons such as holidays, as shipping carriers may experience high volumes of orders.
7. SHIPPING RESTRICTIONS
We do not currently ship to PO boxes or military addresses (APO/FPO). Please ensure that you provide a physical address at checkout to ensure timely delivery.
8. ORDER TRACKING
Once your order has been shipped, you will receive an email notification with tracking information. You can track the status of your order through the carrier’s website using the provided tracking number. If you have any issues with tracking, please contact our customer service team for assistance.
9. DAMAGED OR LOST PACKAGES
In the unlikely event that your package is lost or damaged during transit, please contact us immediately. We will work with the carrier to resolve the issue and ensure you receive your order in the best condition.
For any damaged items, we ask that you keep the original packaging and provide photos of the damage when you report the issue to us.
10. SHIPPING ISSUES & SUPPORT
If you experience any issues with your order or shipping, please reach out to our customer service team. We are here to assist you with any questions or concerns.
Email: info@shineynapo.com
Phone: (386) 423-4824
11. CHANGES TO SHIPPING POLICY
MAXBINA reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with an updated effective date. By continuing to use our website and making purchases after such changes, you accept the revised terms and conditions.
12. CONTACT INFORMATION
For any questions or concerns about shipping, please contact our customer support team at:
Email: info@shineynapo.com
Phone: (386) 423-4824
Website: shineynapo.com
Address: 912 Roper St, New Smyrna Beach, Florida (FL), United States
By completing your order, you acknowledge that you have read, understood, and agree to the terms outlined in this Shipping Policy.