Shipping Policy

Effective Date: January 7, 2025

At ByteBina and MaxBina, we aim to provide a seamless and reliable shipping experience for our customers. This Shipping Policy outlines our shipping methods, costs, timeframes, and other details to ensure you are fully informed about our delivery process.

1. Shipping Methods

We partner with reputable carriers to deliver your orders safely and on time. Available shipping methods include:

  • Standard Shipping: Estimated delivery within 5-7 business days.

  • Expedited Shipping: Estimated delivery within 2-3 business days.

  • Overnight Shipping: Next-business-day delivery for orders placed before 12 PM (local time).

Shipping options may vary based on your location and the items in your order.

2. Shipping Costs

Shipping costs are calculated based on the following factors:

  • Order Value: Free shipping is available for orders over $75 (excluding taxes and discounts).

  • Shipping Method: Costs vary depending on the chosen shipping method.

  • Destination: Rates are determined by the shipping address.

Final shipping charges will be displayed at checkout.

3. Processing Time

  • Orders are typically processed within 1-2 business days.

  • Processing times may be extended during holidays or promotional events.

  • You will receive a confirmation email with tracking details once your order has been shipped.

4. Delivery Timeframes

Estimated delivery times depend on your location and the shipping method selected. Please note:

  • Delivery times exclude weekends and public holidays.

  • Delays may occur due to weather conditions, carrier issues, or unforeseen circumstances.

5. International Shipping

We offer international shipping to select countries. Please note:

  • International delivery times vary and may take 7-21 business days.

  • Customs duties, taxes, and import fees are the responsibility of the customer.

  • Some products may be restricted or unavailable for shipping to certain countries.

6. Tracking Your Order

Once your order has been shipped, you will receive an email containing a tracking number and a link to track your shipment. You can also log into your account on our website to view tracking updates.

7. Undeliverable Packages

If a package is returned to us due to an incorrect address, refusal of delivery, or inability to deliver after multiple attempts, we will contact you to resolve the issue. Additional shipping charges may apply to re-ship the package.

8. Lost or Damaged Packages

We take great care to ensure your order arrives in excellent condition. If your package is lost or damaged during transit:

  • Contact us at info@bytebina.com or (859) 261-7399 within 7 days of the expected delivery date.

  • Provide your order number and details of the issue.

  • We will work with the carrier to resolve the matter promptly.

9. Address Changes

If you need to update your shipping address after placing an order:

  • Contact our customer service team as soon as possible.

  • Address changes may not be possible if the order has already been shipped.

10. Contact Us

If you have any questions about our Shipping Policy or need assistance with your order, please reach out to us:

Street: 883 Lafayette Ave, Bellevue, Kentucky, United States
Phone: (859) 261-7399
Email: info@bytebina.com
Website: bytebina.com | maxbina.com